How long should you spend helping a computer illiterate friend set up his Internet connection over the phone?

Spending as much time as necessary to assist your friend in setting up his Internet connection reflects a commitment to ensuring he comprehensively understands the process. This approach is important because computer literacy can greatly vary from person to person. By dedicating ample time, you can patiently walk through each step, address any questions he may have, and provide reassurance throughout the process. This fosters not only his understanding but also builds his confidence in using technology.

It is essential to recognize that learning new skills can take time, especially for someone who may feel intimidated by technology. Being willing to invest time demonstrates empathy and support, which can significantly enhance his learning experience.

While quicker methods might save time in the short term, they risk leaving your friend feeling confused or overwhelmed, which can discourage him from seeking help in the future. A thorough and patient approach ultimately serves both the immediate goal of setting up the Internet connection and the long-term goal of improving his overall comfort with technology.