In the context of KOSSA, what does the term "soft skills" refer to?

The term "soft skills" refers to interpersonal and communication skills that are crucial for workplace success. These skills encompass a range of abilities such as teamwork, leadership, empathy, adaptability, and effective communication. Unlike hard skills, which are technical abilities specific to a job or task, soft skills are more about how individuals interact with others and approach their work environment.

In many workplaces, development of soft skills is essential because they facilitate a positive work environment, enhance collaboration among team members, and are often key traits that employers seek when hiring. These skills help individuals navigate their work relationships effectively, resolve conflicts, and contribute to a cohesive organizational culture. Therefore, soft skills are vital not just for personal success, but for the overall productivity and harmony of a workplace.